SALON SERVICES

• Rates for certain services may vary based on products selected and special requirements from your end. Please confirm the final rates with our expert
• A minimum charge of Rs. 500 will be applicable if the total of availed services are below that amount

• Due to high demand, we may schedule the delivery that is convenient to the user and service partners, request your support to provide the best service in minimum time. 
• Service Partner will be responsible for the damages or any injury caused during the service delivery. Please communicate any allergies or preferred product brands during your call with service partner

What services do you offer at the salon?

We provide a wide range of beauty and grooming services, including: Hair Services: Haircuts, Coloring, Styling, Treatments, Extensions Skincare: Facials, Clean-ups, Peels, Skin Polishing Nail Services: Manicures, Pedicures, Nail Extensions Body Treatments: Waxing, Body Polishing, Massages Makeup Services: Bridal Makeup, Party Makeup, Special Occasion Styling

How do I book an appointment?

You can book an appointment by: Calling us directly Booking online through our website or app Walk-ins are welcome, but appointments are recommended for peak hours.

Do you offer packages or discounts?

Yes! We offer custom packages, seasonal discounts, and membership programs. You can also avail referral bonuses and loyalty rewards.

What payment methods do you accept?

We accept: Cash Credit/Debit Cards UPI and Digital Wallets (Google Pay, Paytm, etc.)

Do you provide services for men and children?

Yes, we offer: Men’s grooming services, including haircuts, beard grooming, and facials. Kids’ haircuts and grooming services in a kid-friendly environment.

What safety and hygiene measures do you follow?

We follow strict hygiene protocols, including: Sanitizing tools and stations between appointments Disposable kits for certain services Stylists wear masks and gloves as needed

What should I do if I am unhappy with the service?

Customer satisfaction is our priority. If you are not satisfied with any service, please inform us within 48 hours, and we will offer a free follow-up session or adjustment.

How do I prepare for a facial or hair treatment?

Facial: Avoid makeup and heavy skincare products before your session. Hair Treatment: Come with clean, dry hair (unless the service includes a wash).

Can I bring my own beauty products?

Yes! If you have specific preferences or allergies, you are welcome to bring your own products. Let your stylist know in advance.

Do you offer bridal or group bookings?

Yes, we offer bridal packages and group bookings for events like weddings and parties. Contact us in advance to make arrangements.

How far in advance should I book for special events?

For weddings or large events, we recommend booking at least 1-2 months in advance to ensure availability.

Can I cancel or reschedule my appointment?

Yes, you can reschedule or cancel your appointment up to 24 hours before your scheduled time. Late cancellations may incur a small fee.

What is your policy for late arrivals?

If you are more than 15 minutes late, your appointment may be rescheduled to the next available slot. Please call us if you are running late.

Do you offer home services?

Yes! We provide home services for selected treatments, including haircuts, massages, and makeup. Contact us for more details.

How long will my appointment take?

The time depends on the service: Haircuts: 20-60 minutes Facials: 45-90 minutes Manicures/Pedicures: 30-60 minutes

Do I need to prepare anything for waxing?

For the best results, let your hair grow to about ¼ inch before waxing. Avoid applying lotion or oil to the skin beforehand.

Do you have stylists specializing in curly or textured hair?

Yes, we have specialists trained in curly and textured hair care, including cutting, styling, and treatments.

Can I get a patch test before a hair color or treatment?

Yes, we offer patch tests for hair color, keratin treatments, and other chemical services to ensure there are no allergic reactions.

What is your refund policy?

We do not offer refunds but provide free adjustments within 7 days of your service if you are not satisfied with the result.

What are your working hours?

Our salon is open: Monday to Saturday: 9:00 AM – 8:00 PM Sunday: 10:00 AM – 6:00 PM