ELECTRICIAN

• Material charges extra. For work of more than 4 hours, it will be quotation work.
• An amount of Rs. 150 will be charged in case the customer refuses to proceed with the service after inspection is done and a quote given. An additional amount of Rs 150 will be charged for the night services from 07:00PM to 07:00 AM.

1. Joboy charges for unit of 1 hour of service initially, and every 30 minutes thereon
2.  Customer can either purchase the material directly or request the service partner to procure it. Time for material procurement will be charged in the final bill
3. Please ask for a detailed quotation from our partner before starting quotation work.
4. Only maintenance works are carried out at hourly rates.
5. Our service partner will help you with a quotation in case of long hour work schedules. Please confirm the quotation before initiating work to avoid any conflict on service completion. 
6. If the user decides not to proceed with the service delivery or reschedules the service after partner arrives at the user premises, Rs. 150 will be charged as inspection charges
7. An additional charge of Rs150 will be added for night services between 07:00 PM and 07:00 AM
8. We offer upto 7 days warranty on the service in case of recurring issues of the same nature where repair was done

Why do I have to pay an inspection/minimum charge?

You dont have to pay a minimum charge in all cases. Inspection charge compensates the provider for his travel expenses, time, and effort, in case you decide not to proceed with the work after inspection is done

How do I ensure the authenticity of electricians who delivers service at my place?

We have partnered with the most experienced electricians near your location, verified by Joboy for their background, education, and experience. They are also trained for high levels of customer service

Do they charge amount for the time spent on material purchase during service delivery?

Yes, but our partner will ensure the purchase is done in minimum time. It is preferable to discuss with the electricians and get the necessary materials before the delivery to avoid additional costs.

What does happen if the provider spends more time at my place?

Our partners will try to deliver the services in minimum time, so that they can take up the next customer request, and thus earn more money. Our charges are defined in such a way that the more time they spend at a specific location, their opportunity to earn more is reduced. In case you want to continue for more hours, you can ask for a quote from the electricians who visit your place.

Is there a warranty for electrical works?

Yes. We provide upto 7 days warranty on services delivered by our electrician partners. Warranty is applicable only on the specific work done earlier

Are Joboy services available round the clock?

Yes, we offer certain services 24 x 7 and our customer care team will be available to support you with delivering services on all days.