PLUMBER

• Material and spares will be charged extra. Drainage cleaning will be done only on quotation basis
• An amount of Rs. 150 will be charged in case the customer refuses to proceed with the service after inspection is done and a quote given. An additional amount of Rs 150 will be charged for the  night services from 07:00PM to 07:00 AM.

• Joboy charges for unit of 1 hour of service initially, and every 30 minutes thereon
• Material charges are additional. Customer can either purchase the material directly or request the service partner to procure it. Time for material procurement will be charged in the final bill
• If the user decides not to proceed with the service delivery or reschedules the service after partner arrives at the user premises, Rs. 150 will be charged as inspection charges
• An additional Rs. 150 will be added to the service charges for service delivery between 08:00 PM and 08:00 AM, on Sundays and public holidays.
• Our service partner will help you with a quotation in case of long hour work schedules. Please confirm the quotation before initiating work to avoid any conflict on service completion. 
• We offer upto 7 days warranty on the service, in case of recurring issues of the same nature where the repair was done previously

• After you book the service, plumbers in your area will receive a notification coordinated by Joboy customer service. Kindly wait for the confirmation message.
• Our service partner will call and note the details of the problem, to bring along the necessary tools and other equipment.
• Make sure all materials for service are kept ready before service starts. In case you want the Joboy partner to purchase the materials, let them know beforehand. The time taken for purchase of materials will be added as part of service charges.
• Joboy partner will give you a quotation if required for work that requires more than 4 hours. Work will be done only after your approval of the quote
• When the work is over, our agent will let you know the service charge. Please make the payment accordingly online on our platform or by cash to the service provider

Why do I have to pay an inspection/minimum charge?

You do not have to pay a minimum charge in all cases. Inspection charge compensates the provider for his travel expenses, time, and effort, in case you decide not to proceed with the work after inspection is done.